I don’t know if I’m allowed to say I worked there? I didn’t sign a NDA or anything but I’m not sure about the whole slander thing.
Anyway, I worked at Wal-Mart in 2004 – 2005. I started off as a cashier. Sunday’s were horrible especially after church. People come in on Sundays usually because they were paid on Friday and Saturday and buy a ton of groceries. I mean two or three carts of groceries. One full of meat the other vegetables and the rest miscellaneous things. Just a disclosure for everyone when they are grocery shopping please put your meat in a bag because the blood runs down the belt and it is disgusting. They pay in cash but not twenties, fifties or hundreds but in tens, fives and ones. So counting $300 in small bills is a pain the ass while trying to bag their groceries motioning for them to bring their cart up so I can put their groceries in because I’m running out of room and they aren’t paying you any attention. These are all things you do that piss off cashiers, also if you slowly put your items on the belt it messes up their scan time. They keep track of her SPM (scans per minutes) so the slower you are the worst the times are.
Other shitty things: Read your fucking WIC list before you go to the store. I had WIC they gave you a full list of what you could buy. EBT – You know when they load your money. I know you do so why must you buy $200 worth of groceries and then argue with me why your EBT card isn’t working only to realize there is no money on it. These weren’t people who were new to it I saw them frequently at the beginning of the month. It is a pain in the ass to have to shut your line down to reverse all of the items you just bought. You have to make sure the perishables are put away first. It’s just a pain.
I also did Layaway….I just can’t with that. If you knew you couldn’t afford half of the shit you on layaway then why did you do it. You come to pick up your layaway (which Wal-Mart has an extremely shitty way of cataloging it to make it easy to find.) so then when we finally pull your layaway items you don’t want any of them except one thing. I will tell you if you came to the Wal-Mart I worked out you probably got free stuff because it wasn’t wrapped well and we were busy so we just started grabbing some of the stuff.
Self Checkout- If you want a list of ways to cheat the self checkout I can give them to you for a small fee. You aren’t fooling anyone with some of the tricks you pulled. Just because you try to buy beer from the self checkout doesn’t mean we won’t check your ID dumbass people. When it says place the item in the bag. Place the item in the bag and move your hands it goes off weight and if your band is on it then it throws the weight off and we have to override it. We are also judged on the amount of overrides we do, so next time you go to Wal-Mart don’t be a dick and follow the prompts. Also if you decide at 2 am that you need to hit up the electronics department and go through self checkout with over $200 worth of items and hand me a check that doesn’t have your name on it anywhere and tell me you don’t have an ID, but it is okay but it is your grandmothers and she sent you to get these items. I’m sure your grandmother was up at 2 am saying please go buy all of these electronics with my checkbook. No and I will call the police because I can guarantee you stole it. The same with credit cards. Just because we worked at Wal-Mart doesn’t mean we are stupid. I will save you the spill about door greeter and working in lawn and garden. I only did those to cover breaks and by the time their break was over I wanted to stab stupid people.
Customer Service Desk- This is the good stuff. I quickly made my way to customer service desk because I’m good at it and the only positive thing I can say is you develop a thick skin fast. My first day up there by myself (They trained me for 1 day btw) a man in a wheelchair came up with bullets to return. There is a HUGE sign behind me that has a list of things you couldn’t return and bullets were there in big bold letters. I told him he couldn’t return them and he got mad and threatened to shoot me which I retorted, “No you can’t you don’t have the right bullets.” There were a ton of other ways to handle that but that definitely wasn’t the right way. This was the start to a 6 month dedication to help stupid people who constantly screamed at you and called you stupid told you to get a better job and ask you why you couldn’t find anything better than Wal-Mart (people suck and I was 19). We had a woman come in repeatedly with lipstick to return and EVERY TIME I opened it there would be teeth marks. I would point them out and she would say it was that way when I bought it even though her receipt is from 3 days ago. Way-Mart used to have a policy if it is under a certain amount just to refund it. Those barcodes on the back of items are scanned and specifically for that retailer so when you go buy shit at Target and try to return it at Wal-Mart it won’t work because the barcode won’t read on the system. If you buy underwear or bathing suits you CANNOT return them. Firstly that is absolutely disgusting and secondly when we have to touch them and there are tread marks in them. I know the bag was sealed when you bought it so telling me “It was like that when I bought it.” Doesn’t work. We don’t believe that with anything you return. You bought the underwear a month ago but they didn’t fit, but there are tread marks and I can tell you washed them. Trying to return electronics goes to electronics for a reason. When DVDs were popular people would take other DVDs that were old and scratched and exchange them for new ones. That went for almost all of the electronics. You can’t return gift cards they are like cash and why would you want to return them anyway that is tacky.
Wal-Mart treats their employees like shit. You never got the overtime you deserved or pay increases you were supposed to get instead they worked you 10+ days in a row without a day off. Our lunches normally didn’t happen until the register cut you off and made you go. None of the managers bothered to learn your name the turn over rate is so high there was no need to. When I left there I didn’t burn that bridge. I loaded it with dynamite blew that bitch up. I’ve never worked anywhere like Wal-Mart and maybe they’ve gotten better over the years but it was a horrible place to work. I started off at $7.20 am hour and when I left I was making $8.00 with little to no overtime pay, and fucked up holiday pay.